Implemented updates to support PCI compliance requirements.
Reviewed private API endpoints to identify potential security and accessibility concerns.
Migrated template name updates from the Private API to the Public API.
Migrated template creation functionality from the Private API to the Public API.
Redesigned the Call Center Home page with a refreshed, modernized user interface.
Refactored and consolidated the Edit List popup functionality to eliminate duplicate code across multiple areas of the application, improving consistency and maintainability.