Chash Giovenco
I specialize in helping clients maximize Marketsharp efficiency and effectiveness. I will create the automation, drip campaigns, emails, triggers and more to make your life easier and more productive. I have been a Marketing Systems consultant for 25 years and working with Marketsharp for over 15 years. I have worked as a Director of Sales/Marketing in the Home Improvement industry so I bring a unique perspective as I have both functional and technical expertise. References upon request.
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Activity overview
Latest activity by Chash Giovenco-
Chash Giovenco created a post,
Timeline "Work" Week
When the client defines their "week" in the company setup those specifications should remain in effect across the different the different calendar views; i.e timeline week. If it isn't an option t...
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Chash Giovenco created a post,
Multi-Day Production Appt Options
It would be very advantageous to be able to have "recurrence" option for Production appointments. When there are multi-day installs it would be helpful to have the ability to see the full appt de...
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Chash Giovenco created a post,
Ability to Sort Activities (within the Client Acct, in the sub-heading)
It would make things easier if we had the ability to sort the activities by any of the column headings; i.e. date, type, etc. I am referring to Activities subheading within the client record. At a...
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Chash Giovenco created a post,
2-Way Texting
PlannedIt would be beneficial for MS users to have the ability to send and receive texts. A lot of clients prefer this mode of communication. It seems counter-intuitive to offer text out and then have a r...
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Chash Giovenco commented,
It would be beneficial to be able to email in-house personnel from activities and/or within the system. This could be used as reminders, progress info, etc.
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Chash Giovenco created a post,
Ability to Audit Keystrokes/Entries/Changes
It would be beneficial to be able to see who and when a change was made on an account; i.e. if someone changed the lead source or updated the price, etc a manager could look at "account history" an...
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Chash Giovenco commented,
It is in an awkward position. It covers too much of the screen and at times, covers important information.
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Chash Giovenco created a post,
Automation Triggers
The system should have triggers that we can program when you are establishing an activity process; i.e. when status is cold lead and activity process is set to trigger from that status, if/when tha...
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Chash Giovenco created a post,
Two-way texting
PlannedIn this day and digital age, MS should offer 2-way texting. People who respond to a text (which is much higher percentage than email) should have the opportunity to continue this conversation via t...
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Chash Giovenco created a post,
Emailing between employees within MS
You should be able to email and/or text your employees within MS so the message thread is associated with a specific client.